Privacy Policy

1. Introduction

At Fire Guard Global Ltd, protecting your privacy is one of our top priorities. This policy explains how we collect, use, and safeguard the personal information you provide while using our website www.fireguardglobal.co.uk (the "Service").

By using our Service, you consent to the practices outlined in this Privacy Policy. Please take a moment to read through this document to understand how we handle your data and how it fits into your relationship with us. Terms not explicitly defined in this policy will have the same meaning as in our Terms and Conditions.

2. Definitions

Service: Refers to the website www.fireguardglobal.co.uk managed and operated by Fire Guard Global Ltd.

Personal Data: Any information related to an identifiable individual, including contact details, location data, and any data that can be used to identify you.

Usage Data: Information collected automatically when you use the Service, such as how long you stay on a page or the browser you’re using.

Cookies: Small files stored on your computer or mobile device that help enhance your experience on our website.

Data Controller: The person or organization responsible for determining how and why personal data is processed. For the purposes of this Privacy Policy, Fire Guard Global Ltd is the Data Controller of your information.

Data Processors: Any third-party service providers who assist us in processing your data on our behalf.

Data Subject: Any individual whose personal data is being collected, stored, or processed.

User: The individual using our Service, which in this case is you.

3. Data We Collect and How We Use It

We collect different types of data to enhance and improve your experience on our website. Here’s a breakdown:

Personal Data

We may ask you for certain personally identifiable information when you use our Service. This can include but is not limited to:

• Email address
• Full name
• Telephone number
• Mailing address, including postal code, city, and country

This information is primarily used to communicate with you, provide our services, and keep you informed about updates and offers that may interest you. You can opt out of marketing communications by following the unsubscribe instructions in those emails.

Usage Data

When you visit our website, we may collect information about how you use it. This can include:

• Your device’s IP address
• Browser type and version
• Pages visited and time spent on those pages
• Other analytical data

This information helps us understand how visitors interact with our website, which allows us to continually improve our services.

Location Data

We may request access to your location if necessary, to enhance the functionality of certain features. You have full control over whether to allow or deny this permission through your device settings.

Cookies and Tracking Technologies

Our website uses cookies to track your activities and gather information that helps us improve your experience. Cookies are small files placed on your computer, and we use them to remember your preferences, enhance security, and analyze traffic.

You can modify your browser settings to refuse all cookies or to alert you when a cookie is being sent. However, some parts of the Service may not function properly if you disable cookies.

Types of cookies we may use:

• Essential Cookies: These are necessary for the website to function and cannot be switched off.
• Preference Cookies: Store your choices such as language or region.
• Analytics Cookies: Help us understand how visitors use the site so we can improve the user experience.
• Marketing Cookies: Track your online activity to show ads relevant to your interests.

4. How We Use Your Information

The information we collect is used for the following purposes:

• To provide, operate, and maintain our Service
• To improve and personalize your experience
• To communicate with you about updates, offers, or issues related to the Service
• To analyze how users interact with our website to identify trends and areas for improvement
• To ensure the security and integrity of our Service
• To comply with legal obligations

5. Data Retention

We will store your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Personal Data that is no longer required will be securely erased. We may retain Usage Data for a shorter period, unless it is used to bolster the security of our Service or comply with legal requirements.

6. Data Transfer

Your information, including Personal Data, may be stored and processed on computers located outside your jurisdiction, including in the United Kingdom, where data protection laws may differ from those in your country. By submitting your data to us, you agree to this transfer.

We take great care to ensure that your data is securely handled in accordance with this Privacy Policy, regardless of where it is processed.

7. Disclosure of Your Data

We may share your personal information under the following conditions:

• Law Enforcement: If required by law or to respond to legal requests by authorities.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
• With Your Consent: We will only share your information with third parties with your explicit consent.

8. Security Measures

We value your trust in providing us your Personal Data, and we are committed to implementing advanced security measures to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Data Rights

Under the General Data Protection Regulation (GDPR), if you reside in the European Union (EU) or European Economic Area (EEA), you have several rights regarding your personal data:

• Right to access your data
• Right to correct inaccurate data
• Right to delete your data
• Right to object to the processing of your data
• Right to data portability
• Right to withdraw consent at any time

If you wish to exercise any of these rights, please contact us at info@fireguardglobal.co.uk.

10. Third-Party Service Providers

We may collaborate with third-party service providers for various purposes, such as hosting, analytics, or advertising. These service providers are only granted access to your data to perform specific tasks on our behalf and are prohibited from using it for any other purpose.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If any material changes are made, we will notify you either through email or a prominent notice on our website before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we are protecting your data.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: info@fireguardglobal.co.uk
• Telephone: +44 (0) 845 0751042
• Address: Unit 11, Chancel Industrial Estate, Newhall Street, Willenhall WV13 1NX, West Midlands, United Kingdom